Why an (MSP) Managed Service Provider?

As a Managed IT Service Provider, we can help your business by providing a range of services to help manage your IT infrastructure. Some of the key benefits of working with a Managed IT Service Provider include:

Proactive monitoring and maintenance: prevent downtime and lost productivity.

We can help ensure that your systems are running smoothly and address any issues before they turn into major problems. This can helpScalability: We can help your business grow by providing scalable solutions that can adapt to your changing needs. This can help you avoid the need to invest in expensive infrastructure upgrades.

Cost savings: By outsourcing your IT needs to a Managed IT Service Provider, you can save money on hiring and training IT staff, as well as on hardware and software purchases.

Security: We can help keep your systems and data secure by providing security assessments, implementing security measures, and monitoring for potential threats.

Expertise: As a Managed IT Service Provider, we have a team of experts with a wide range of IT knowledge and experience. We can provide guidance and support for all your IT needs.

In conclusion, partnering with a Managed IT Service Provider can help ensure that your business stays on top of technology trends and that your IT infrastructure is secure and running smoothly. This can ultimately lead to increased productivity, cost savings, and business growth.

Managed IT Service Provider Services.

• We provide  24-hour monitoring, management, maintenance and/or problem resolution for the IT systems within your business.
• Managed IT allows customers to save money by outsourcing IT support by providing Help Desk support, 24/7 continual proactive monitoring and response to critical issues, support for server-side applications, routine system and infrastructure wellness checks, managed backups and vendor management.
• August eTech works with Linux Servers, Microsoft Servers, VMWare and Hyper V servers as well as Microsoft Desktops and MAC equipment.
• Virtual servers, virtual desktops, cloud services like AWS, Azure and Google.
• For the price of one tech you can have a firewall engineer, desktop support, systems engineer, server support, project management, cyber security, MAC support and many more techs working for you.

Network systems servers, software and hardware.

August eTech monitors, repairs and configures all mission-critical infrastructure equipment including firewalls, services, operating systems, network protocols, systems metrics, servers and network infrastructure.

• We analyze what the current client practice and assess how new equipment or software may impact current and/or future configurations.
• We then manage the entire implementation process including pre-implementation preparation, training, and post-implementation trouble shooting.

Remote and On-site Consulting.

• August eTech can have techs scheduled to work on-site days for clients along with our outsourced help desk.
• Having a tech on-site gives clients peace of mind and many organizations with over 50 employees need on-site access to techs.
• We also will work with clients on a part-time basis. If as a client  you already have IT then we can help if you are feeling extended or just need a position covered because someone is out sick or on vacation.

August eTech is a partner with Google, AWS and as well as a Microsoft Azure Infrastructure, Security and Modern Work Solutions Partner.