Managed IT Services and Cybersecurity from New Jersey to California
Stop putting out IT fires. Start preventing them with proactive IT support and cybersecurity for businesses that can’t afford downtime.
24/7/365 IT Support & Monitoring
Because technology issues don't wait for business hours
Why Growing Businesses Choose August eTech
Transparent, Flat-Rate Pricing
No surprises. No hidden fees. Know exactly what you’ll pay each month so you can budget with confidence.
Average Response Time: Under 15 Minutes
When you have an issue, we’re on it fast. Most tickets are resolved within the hour.
20+ Years of Excellence Since 2001
Over two decades of experience delivering proactive, personalized IT service and strategic guidance to businesses worldwide.
Five-Star Client Reviews
Our clients love working with us. See what local businesses say about our service.
Global Reach, Local Support
Headquartered in New Jersey with on-site support throughout NJ and NY, plus remote support for clients across the U.S., Asia, and Europe.
Ransomware Success Rate
No MSP/ MSSP client has successfully been breached by ransomware under our protection.
Our Core Services
Managed Service Provider (MSP)
Stop reacting to IT emergencies and start preventing them. We handle 24/7 network monitoring, proactive maintenance, software updates, and system optimization. Predictable IT costs, smooth-running systems, and productive teams. No more surprises.
Become a Managed Client →
Managed Security Services (MSSP)
Don’t become the next ransomware victim. Our 24/7 threat monitoring, endpoint protection, email security, employee training, security assessments, and rapid incident response keep your business protected from cyber threats that never sleep.
Protect Your Business Now →
IT Support & Help Desk Outsourcing
Stop losing productivity to tech issues. Our 24/7/365 help desk provides expert support for all systems with under 15-minute response times. From password resets to hardware problems, we handle everything so your team stays focused on business.
Get Reliable Support →
Cloud Infrastructure & Management
Moving to the cloud made simple. We design, manage, and optimize secure, scalable environments across Azure, AWS, and Google Cloud. From migrations to disaster recovery and cost control, we deliver agile, cost-efficient solutions tailored to you.
Explore Cloud Solutions →
Data Protection & Recovery
You can’t afford downtime. Our comprehensive backup and disaster recovery solutions protect critical data with multiple redundancy layers, rapid recovery options, regular testing, and business continuity planning for any scenario.
Secure Your Data →
Chief Information Officer (CIO) Services
Get executive-level IT leadership without the full-time cost. We align technology with business goals, optimize budgets, and drive growth through strategic planning, compliance guidance, vendor management, and quarterly reviews.
Get Strategic Guidance →
Industry-Specific Services
Specialized support for Pharmaceuticals, Life Sciences, Healthcare, BioTech, Medical Devices, and Non-Profits. We understand your compliance needs (HIPAA, FDA, GxP) and deliver validated software, secure migrations, and monitoring.
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Infrastructure & Security Services
We design, implement, and manage reliable server environments, secure networks, structured cabling, and wireless systems. Our services include in-depth security audits, disaster recovery planning, and cloud configuration reviews to keep your infrastructure protected, compliant, and optimized.
Build Better Infrastructure →
Your Technology Should Work For You, Not Against You
We get it. You’re tired of always putting out fires instead of preventing them. Your current IT setup feels like it’s held together with duct tape, and you’re constantly worried about what might break next.
Maybe your “IT guy” takes forever to respond, or you’re growing so fast that your technology can’t keep up. Perhaps you’ve seen what happened to other businesses in the area hit by ransomware, and you’re terrified you might be next.
August eTech has been delivering comprehensive IT solutions since 2001. With over 20 years of experience, we act as a full-service IT department—providing expert support from desktop technicians to cybersecurity specialists—for the cost of a single full-time employee. Headquartered in Monmouth Junction, NJ, we proudly serve clients across the United States, Asia, and Europe with proactive, personalized service and strategic IT guidance.
See How We Can Help >>>
Frequently Asked Questions
What exactly is included in your managed service?
Our core plan covers proactive monitoring of your network and devices, security and update patching, helpdesk support for your team, backup management, and regular health reporting — all under one predictable monthly fee. Project work like office moves, major cloud migrations, or new hardware rollouts is quoted separately so you always know what you’re paying for. We’ll walk you through the exact line between “covered” and “project” before you sign, so there are no surprises later.
How quickly will you respond when we have a problem?
Response time depends on severity. A critical issue — like an outage affecting your whole team or a suspected security incident — gets a response within 15 minutes under our SLA. You can reach us by phone helpdesk portal & email. We also offer 365/24/7 support coverage for companies that need it. These targets are written into your agreement, not just promised verbally.
How do you keep our business secure?
We take a layered approach rather than relying on any single tool. That includes endpoint detection and response, continuous threat monitoring, managed firewalls, email filtering, encrypted backups, and ongoing security-awareness training for your staff — since people are the most common entry point for attacks. We also help you meet compliance requirements such as HIPAA / PCI-DSS / SOC 2 / ISO and many others and can produce the documentation auditors ask for.
Do we still need our internal IT person, or do you replace them?
Either model works. Many clients have us fully manage their IT, while others keep an internal person or team and use us to handle monitoring, security, after-hours coverage, and specialized projects — a “co-managed” setup. We’ll adapt to whichever structure fits your organization, and we see internal staff as partners, not competition.
We already have an IT provider. Why should we switch?
The most common reasons clients come to us are slow response times, surprise invoices, weak security posture, or a provider who only shows up when something breaks. If any of that sounds familiar, we’re happy to do a no-obligation review of your current setup and show you where the gaps are. There’s no pressure to switch — you’ll walk away with useful information either way.
What size and type of businesses do you work with?
We work with all types of small-to-midsize businesses, but we do specialize in industries like healthcare, life sciences and non-profits. That focus means we already understand the tools, compliance rules, and workflows common in your world, so there’s less ramp-up time and fewer costly missteps.
Our client size typically range from 5 to 400+ employees.
How is your pricing structured?
We price per device in tiered packages, which keeps your bill predictable and easy to budget. Your cost is driven mainly by number of devices, and the service tier you choose. We’re happy to provide a clear written quote after a short assessment of your environment, so you can see exactly what you’re getting for the price.
We like to say that for the price of one in house engineer you get a full team behind you.
How do you help with cyber security insurance requirements??
Cyber insurance carriers now require proof of specific security controls before they’ll issue a policy — multi-factor authentication, endpoint detection and response, tested backups, email filtering, and timely patching among them — and they’ll deny claims if they discover an attested control wasn’t actually in place. An MSP helps by deploying and maintaining exactly these controls, answering the insurer’s technical questionnaire accurately so you don’t inadvertently void your own coverage, and providing the monitoring and documentation that can qualify you for better premiums. Because policies renew annually and the requirements rise almost every year,we keep you continuously ahead of the moving bar rather than scrambling at renewal, and if an incident does occur, its logs and incident-response records support your claim. The key thing to understand is that an August eTech helps you qualify for and maintain the coverage, but your business still owns the relationship with the insurer and the accuracy of what it attests to.
🌍 All States and International Support
We also provide remote IT support to clients across the United States, Asia, and Europe
Find out exactly what it would cost to hand off your IT headaches
to a team that’s been doing this since 2001.
No pressure. No commitment. Just an honest conversation
about what your business needs and what it would cost.
Proudly Serving New Jersey, New York, Pennsylvania
Headquartered in Monmouth Junction, NJ, we provide comprehensive IT support throughout the tri-state area, the US and internationally.
New Jersey Service Area
All New Jersey Areas:
✓ North Jersey
✓ Central Jersey
✓ South Jersey
✓ Montclaire
✓ Monmouth Junction
✓ Deal
✓ North Brunswick
✓ East Brunswick
✓ Princeton
✓ Wayne
✓ Somerset
✓ New Providence
New York Service Area
NYC Metro Area:
✓ Manhattan
✓ Brooklyn
✓ Queens
✓ Bronx
✓ Staten Island
✓ Long Island
✓ Westchester County
✓ Greater NYC Area
Pennsylvania Service Area
Philadelphia Metro Area:
✓ Bucks County
✓ Montgomery County
✓ Chester County
✓ Delaware County
✓ Lehigh County
✓ Northampton County
✓ Greater Philadelphia Area
