About Us

Welcome to August eTech! For almost 20 years, our team has facilitated individual solutions and created strategic teams of highly qualified personnel to do one thing: make businesses work. August eTech clients are provided with customized hands-on personal service for their IT needs, and our work has and always will extend into advice and support for optimal performance.

Established in August of 2001 by Janice A. Mahlmann, August eTech was created to serve the void in IT consulting where small- to medium- sized organizations fall. We strive to be an affordable, freestanding IT department within companies that don’t have the staff or budget for one. For the price of one in-house full-time IT employee, you can have the team at August eTech behind you with data security experts, desktop techs, firewall techs, network engineers, and much more. August eTech services include desktop, server, network monitoring, and support. August eTech becomes more than a solution—we become your partner. Providing solutions before a problem even arises reinforces our commitment to be a full-fledged member of your team. Make no mistake: we operate with your best interest in mind, and we always will.

MISSION AND VISION

August eTech’s mission is to deliver results-oriented IT support and services to growing businesses throughout the East Coast corridor by providing 24/7/365 IT systems monitoring and management. We’re a Managed Service Provider (MSP), and we cover CIO (Chief Information Officer) Services, on-premise IT consulting, and help desk outsourcing that delivers proven results. August eTech exists to provide an IT partnership built strategically around your network. We strive to be a seamless addition to your team, offering collaboration, information, and support as part of your business family

We want to be the company that you think of first when it comes to IT services—the go-to organization that people immediately pick up the phone to call in times of need. We’ll always provide system monitoring and management 24/7/365, and we’ll continue to be at the forefront of internet technology, keeping track of the ever-changing industry and curbing issues and new threats for years to come.

Aspects of Our Service

STRATEGIC

At August eTech, we are proactive so that you don’t have to be reactive. In this economic environment, running an active and busy organization involves many details. Keeping your technology running smoothly, keeps you running smoothly! By analyzing your workflow and current technology, we’ll streamline everything we can in a deliberate, informed, strategic manner, working with vendors and representing only your best interest throughout the process. Also, we want to make sure that your IT situation is as hassle-free as possible so that you and your staff can focus on what you do best.

COMPREHENSIVE

For businesses generally uninvolved in the IT world, it can be extraordinarily overwhelming to deal with industry rules, technological issues, and ever-changing regulations. We will aggregate all of the information vital to  your organizational, protective, and/or restorative processes. We put it together in a user-friendly way so that you can understand all of it before we delve into the work. It’s important to us that you comprehend what’s going on so that you can make informed decisions right along with us. We’ll focus on the details to ensure that your system will be implemented in a useful, meaningful way. We can make sure that you get the system that best serves your needs. Also, we make sure that you don’t have to pay for what you don’t need.

EFFORTLESS

At August eTech, we believe in commitment. Above all, we’ll be there with you every step of the way. From the initial consultation and prognosis through all technology implementation periods. Also, we’ll stay with you after the work is done. We will make sure everything goes as smoothly as possible and will be at your service until meaningful use of each service and technology is successfully demonstrated.